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Showing results for "Customer Service"

Value Proposition Design: How to Create Products and Services Customers Want

Value Proposition Design: How to Create Products and Services Customers Want

Alexander Osterwalder
Raving Fans: A Revolutionary Approach to Customer Service

Raving Fans: A Revolutionary Approach to Customer Service

Ken Blanchard
Be Our Guest: Perfecting the Art of Customer Service

Be Our Guest: Perfecting the Art of Customer Service

Walt Disney Company
#1 in Customer Service The Complete Adventures of Tom Stranger (Tom Stranger, Interdimensional Insurance Agent, #3)

#1 in Customer Service The Complete Adventures of Tom Stranger (Tom Stranger, Interdimensional Insurance Agent, #3)

Larry Correia
The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service

The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service

Jeff Toister
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization

Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization

Leonardo Inghilleri
The Nordstrom Way: The Inside Story of America's #1 Customer Service Company

The Nordstrom Way: The Inside Story of America's #1 Customer Service Company

Robert Spector
The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World

The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World

John R. DiJulius
Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet

Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet

Shep Hyken
The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs

The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs

Bill Price
Be Amazing or Go Home: Seven Customer Service Habits That Create Confidence with Everyone

Be Amazing or Go Home: Seven Customer Service Habits That Create Confidence with Everyone

Shep Hyken
Secret Service: Hidden Systems That Deliver Unforgettable Customer Service

Secret Service: Hidden Systems That Deliver Unforgettable Customer Service

John R. DiJulius
Etika Customer Service

Etika Customer Service

Kashmir
Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience

Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience

Micah Solomon
The Convenience Revolution: How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty

The Convenience Revolution: How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty

Shep Hyken
Service Failure: The Real Reasons Employees Struggle with Customer Service and What You Can Do About It

Service Failure: The Real Reasons Employees Struggle with Customer Service and What You Can Do About It

Jeff Toister
Exceptional Customer Service: Exceed Customer Expectations to Build Loyalty & Boost Profits

Exceptional Customer Service: Exceed Customer Expectations to Build Loyalty & Boost Profits

Lisa Ford
Your Call Is (Not That) Important to Us: Customer Service and What It Reveals About Our World and Our Lives

Your Call Is (Not That) Important to Us: Customer Service and What It Reveals About Our World and Our Lives

Emily Yellin
Customer Service For Dummies

Customer Service For Dummies

Karen Leland