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"Customer Excellence"
The Customer Excellence Enterprise: A Playbook for Creating Customers for Life
Wayne Simmons
The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture
Robert Spector
Customer Care Excellence: Create an Effective Customer Service Strategy (Professional Paperback Series)
Sarah Cook
Customer Experience Excellence: The Six Pillars of Growth
Tim Knight
Customer Service Excellence: A Concise Guide for Librarians (Ala Editions)
Darlene E. Weingand
Beyond Satisfaction: A Journey to Customer Centric Excellence Customer at the Core: A Practical Guide to Building Loyalty, Value, and Advocacy
Dr. Saifuddin Kapasi
Customer Management Excellence: Successful Strategies from Service Leaders
Mike Faulkner
Achieving Customer Experience Excellence through a Quality Management System
Alka Jarvis
The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture, 3rd Edition
BreAnne O. Reeves; Robert Spector
The Nordstrom Way to Customer Service Excellence
Robert Spector
PROUD - Achieving Customer Service Excellence: Probably the only Customer Service acronym you will ever need
John Smart
Achieving Excellence in Dealer/Distributor Performance: How to Increase Profitability, Cash Flow, Market Share and Customer Retention (Excellence In ... (Master's Program in Dealer Management)
Walter J. McDonald
Customer Service Excellence (BUSINESS SKILLS EXPRESS SERIES)
Debra J. MacNeill
Control Your Customer, Mastering the Art of Positive Customer Interactions: Strategies for Influence and Customer-Centric Excellence
Elgan Knight
Happy About Customer Service?: Creating a Culture of Customer Service Excellence
Ken Welsh
The Nordstrom Way to Customer Experience Excellence (3rd Edition): Creating a Values-Driven Service Culture
breAnne O. Reeves
Emotionally Charged Customer Loyalty : Navigating Customer Service Excellence for Lasting Loyalty and Satisfaction
Robert Andriole
Customer Experience Excellence: The Six Pillars of Growth
Tim Knight
Contact Center/Customer Service Excellence: Metrics that Matter!
Ray Roberge
Customer Care Excellence (Indonesian Edition)
Freddy Rangkuti